Shipping policy

Shipping Policy

Order processing times

  • Orders are typically processed within 1–3 business days (Monday–Friday, excluding U.S. holidays).

  • If there is a delay in processing your order, we will contact you using the email or phone number provided at checkout.

Shipping locations

  • Movie Original Poster ships worldwide to most international destinations.

  • Some countries or regions may have shipping restrictions due to carrier limitations, customs regulations, or other factors. If we cannot ship to your location, we will notify you and cancel your order with a full refund.

Shipping methods and delivery times

  • (USA) shipping is usually delivered within 3–7 business days after dispatch via standard shipping.

  • International shipping typically takes 7–21 business days after dispatch, depending on destination, customs clearance, and carrier.

  • Expedited shipping options may be available at checkout for eligible destinations.

  • For large or framed posters, delivery times may be longer and special handling or signature may be required.

  • All delivery timeframes shown at checkout are estimates, not guarantees, as delays can occur due to carrier issues, customs processing, weather, or other factors beyond our control.

Shipping fees

  • Shipping costs are calculated at checkout based on your order value, item size/weight, destination, and selected shipping method.

  • Any applicable shipping charges will be displayed before you complete your purchase.

  • Free shipping promotions may be offered for certain order values or destinations and will be clearly advertised when available.

Customs, duties, and taxes (international orders)

  • International customers are responsible for any import duties, customs fees, taxes, or brokerage charges imposed by their country.

  • These fees are determined by your local customs authority and are not included in our product or shipping prices.

  • You may be contacted by your local customs office or carrier to pay these fees before your package can be delivered.

  • Movie Original Poster is not responsible for delays or additional costs related to customs clearance.

Order tracking

  • Once your order ships, you will receive a shipping confirmation email with tracking details (when available).

  • Tracking information may take up to 24–48 hours to update after shipment.

  • International tracking may be limited depending on the destination country and carrier.

Incorrect addresses and failed deliveries

  • Please review your shipping address carefully before placing your order.

  • If an order is returned to us due to an incorrect or incomplete address, refusal at delivery, or repeated failed delivery attempts, you may be responsible for any reshipment costs or the order may be refunded minus original shipping fees.

Damaged or lost packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage, the poster, and the packaging. We will work with you and the carrier to resolve the issue.

  • If a package is marked as delivered by the carrier but you cannot locate it, check around your property and with neighbors first. If still not found, contact us and your carrier so we can investigate further.