Privacy policy

PRIVACY POLICY

1. Important information

Purpose of this Privacy Policy
This Privacy Policy explains how Movie Original Poster collects, uses, and protects your personal information when you visit our website, create an account, or place an order for our products. It is intended for adult users and is written to help you understand what information we collect and how we use it.

By using our website or providing information to us (for example, when placing an order or registering an account), you acknowledge that you have read and understood this Privacy Policy.

Who we are and how to contact us
Movie Original Poster operates an online store selling authentic movie posters to customers worldwide.

  • Store name: Movie Original Poster

  • Address: Neumühler Weg 28 Saarbrücken 66130 Germany

  • Phone: (513) 279-2640

  • Email: support@movieoriginal.com

If you have questions or concerns about how your personal information is used, please contact us using the details above. Reaching out directly first gives us the opportunity to investigate and resolve any issue with our practices.

Shopify and third‑party links
Our online store is hosted on Shopify. Shopify provides the e‑commerce platform that allows us to sell our products and process your orders internationally. This means some of your information is stored and processed by Shopify and other service providers (such as payment processors and delivery partners) as part of running our store.

Our website may include links to third‑party websites and services. Those websites have their own privacy policies, and we are not responsible for their content, security, or data practices. We only share your information with third parties when necessary to process payments, fulfill orders, provide deliveries, support our services, or meet legal requirements.

2. Personal data we collect

"Personal data" (or "personal information") means any information that can identify you directly or indirectly. Depending on how you interact with us, we may collect and process the following categories of personal data:

  • Identity Data – such as your first name, last name, and any username you choose.

  • Contact Data – such as billing address, shipping address, email address, and telephone number.

  • Order and Transaction Data – such as products you purchased, order dates, order value, payment status, and shipping details.

  • Payment Data – limited payment information needed to process your order (for example, card type, last digits of your card, or transaction ID). Full card details are processed securely by our payment service providers and are not stored by Movie Original Poster.

  • Communication Data – any information you provide when you contact us by phone, email, web forms, or SMS (for example, inquiries, complaints, or feedback).

  • Technical Data (where collected by Shopify or apps) – such as IP address, device information, browser type, and interaction with our website (for example, pages viewed and time spent).

We may collect data when you:

  • Place an order on our website.

  • Create or update an account.

  • Contact us by phone, email, SMS, or through our website.

  • Browse our online store (some technical data may be collected automatically).

We do not intentionally collect sensitive categories of personal information, such as details about your race or ethnicity, religious or philosophical beliefs, health information, sexual orientation, or criminal history. Our focus is on information necessary to process your orders, deliver products internationally, and improve our services.

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including satisfying any legal, accounting, or reporting requirements. After that, information is securely deleted, anonymized, or otherwise made inaccessible.

3. How we use your personal data

When you place an order with Movie Original Poster, you enter into a contract with us. We must process certain personal information to accept payment, deliver your products internationally, and provide customer support. We typically use your data for the following purposes:

  • To process and fulfill your orders

    • Managing orders placed through our Shopify store.

    • Processing international payments through our payment providers.

    • Arranging international shipping and deliveries to your address.

    • Handling customs documentation and international shipping requirements.

  • To communicate with you about your orders

    • Contacting you if there is an issue with your order.

    • Providing information about delivery dates, delays, customs clearance, or changes to your order.

    • Notifying you if an item is unavailable or if substitutions are needed.

  • To provide customer service

    • Responding to your questions, requests, and complaints.

    • Handling returns, refunds, and product-related matters.

  • To operate, maintain, and improve our store

    • Supporting website operations, security, and fraud prevention.

    • Reviewing how customers interact with our store to improve products and services.

  • To comply with legal and regulatory obligations

    • Maintaining records for tax, accounting, customs, and other regulatory requirements.

    • Responding to lawful requests from authorities where required.

We rely on several legal bases to process personal data, including:

  • Performance of a contract (for example, fulfilling your order).

  • Our legitimate business interests (for example, improving services and preventing fraud), where these are not overridden by your rights.

  • Compliance with legal obligations.

We do not sell your personal information. We share it only with:

  • Payment processors and financial institutions to securely process international payments.

  • International shipping and delivery companies so they can deliver your orders.

  • Customs brokers or agencies where required for international shipments.

  • Technical and professional service providers (for example, hosting, analytics, or customer support tools) who help us operate our Shopify store and are obligated to protect your data.

4. International data transfers

Because we serve customers worldwide and use service providers located in different countries, your personal data may be transferred to, stored, and processed in countries outside your country of residence, including the United States where our business is based and where Shopify's servers may be located.

These countries may have data protection laws that are different from the laws of your country. When we transfer your data internationally, we take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable data protection laws.

5. Cookies and SMS communications

Cookies and similar technologies
Our website may use cookies and similar technologies to support core functions (for example, shopping cart, checkout), remember your preferences, and help us understand how visitors use the site. Cookies are small text files stored on your device by your browser.

You can usually adjust your browser settings to refuse some or all cookies or to alert you when cookies are being set. If you disable or refuse cookies, some parts of our website may not function properly or may be less convenient to use.

SMS communications (if you subscribe)
If you choose to subscribe to SMS messages from Movie Original Poster, you consent to receive text messages to the phone number you provide. These messages may include:

  • Order and delivery updates.

  • Important service notifications.

  • Occasional promotional or informational messages about Movie Original Poster products and offers (if and when we use SMS for promotions).

To provide SMS services, we process your phone number and relevant subscription details. This information is used solely for managing and delivering SMS messages and maintaining opt‑in and opt‑out records.

You can opt out of marketing SMS at any time by following the instructions in the message (for example, replying "STOP") or by contacting us using the details in the "Contact us" section below. Even if you opt out of marketing messages, we may still send you non‑marketing communications that are necessary to complete your orders or respond to your requests.

6. Your rights and how to contact us

Depending on your location and applicable privacy laws (such as GDPR in Europe, CCPA in California, or similar laws in other jurisdictions), you may have certain rights in relation to your personal information, which can include the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information where there is no valid reason for us to keep it.

  • Object to or limit certain types of processing, where allowed by law.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with your local data protection authority if you believe your rights have been violated.

To exercise your rights or ask questions about this Privacy Policy, please contact us at:

Movie Original Poster
Address: Neumühler Weg 28 Saarbrücken 66130 Germany
Phone: (513) 279-2640
Email: support@movieoriginal.com

Please include your name, contact details, and a clear description of your request. We will review and respond within a reasonable time, consistent with applicable law.